HDFC Bank app down again; lender says ‘looking into issue on priority’

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NEW DELHI: HDFC Bank on Tuesday stated that it’s once more dealing with some points on its cellular banking software. The non-public lender recommended its clients to make use of web banking until the glitch is fastened.
“We’re experiencing some points on the MobileBanking App. We’re trying into this on precedence and can replace shortly. Prospects are requested to please use NetBanking to finish their transaction. Remorse the inconvenience brought on,” HDFC Financial institution tweeted.

The newest glitch comes at a time when the lender’s IT infrastructure is already beneath the Reserve Financial institution of India (RBI) audit after a collection of technical issues reported.
HDFC Financial institution is predicted to get again to the banking regulator on the way it has addressed recurrent points on its digital banking platform.

(A screenshot of HDFC Financial institution’s cellular banking software)
In February, RBI appointed an exterior agency to conduct a particular audit of its complete info expertise (IT) infrastructure.
In December 2020, the RBI had barred HDFC Financial institution from new digital launches and issuance of recent bank cards till it addressed its digital points.
The RBI had additionally requested the financial institution’s board to determine lapses and repair accountability. The RBI’s directive got here after a chronic outage of digital companies following an influence outage on the financial institution’s major knowledge centre.

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